Need help with Pantree? We're here for you. Check the FAQ below or reach out directly.
Have a question, found a bug, or want to request a feature? We'd love to hear from you.
Email Usupperechelonsoftware@gmail.com
Open your iPhone Settings → tap your name at the top → Subscriptions → Pantree → Cancel Subscription. Your access continues until the end of the current billing period.
Copy the TikTok video link, open Pantree, tap "Paste Link" on the Home tab, paste the URL, and tap "Import with AI". We'll extract the recipe for you automatically.
The AI Chef asks you a few quick questions (cuisine, protein, time, etc.) and generates a complete recipe tailored to your answers — including ingredients, steps, and nutrition info.
Pantry tracks what ingredients you have at home. When you check off grocery items, they move to your pantry. When you open a recipe, Pantree shows which ingredients you already have and which you still need.
Take a photo of your fridge, pantry, or a grocery receipt. Our AI identifies the ingredients and generates a recipe you can make with what you have.
Yes. All your recipes, pantry items, and grocery lists are stored locally on your device. We don't upload your personal data to any server. See our Privacy Policy for details.
Some recipe videos only contain the recipe in spoken audio, which is harder to extract. Try importing a video that has the recipe written in the caption/description. You can also try the "Browse Online" feature to search for recipes from websites.
Open Pantree → go to the Profile tab → tap "Restore Purchases". If you've previously subscribed with the same Apple ID, your access will be restored.
Send us an email at upperechelonsoftware@gmail.com and we'll get back to you within 24 hours.